Privacy Policy
PRIVACY POLICY
Last Updated: August 17, 2026
This Privacy Policy describes how GLOW with Rosie LLC ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit or make a purchase from www.glowcrystalbowls.com (the "Site").
1. Information We Collect
We collect personal information that you provide directly to us, as well as data gathered automatically when you interact with the Site:
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Personal Identifiable Information: When you create an account, place an order, or contact us, we collect details such as your name, billing address, shipping address, email address, phone number, and custom order preferences (e.g., custom Hz tuning requests).
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Payment Information: Payment details (such as credit card numbers or billing accounts) are processed directly by our secure third-party payment gateways (Stripe, PayPal, Klarna, Afterpay). We do not store or process raw payment card details on our servers.
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Device & Usage Data: When you access the Site, we automatically collect device information, including your IP address, browser type, operating system, time zone, and how you browse pages or interact with products on the Site.
2. How We Use Your Information
We use the information we collect to:
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Fulfill and deliver custom orders, send order updates, and process refunds or replacements for items damaged in transit.
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Communicate with you directly regarding customer support, inquiries, or account management.
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Process secure payments through our authorized payment providers.
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Improve site performance, user experience, and overall website security.
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Comply with legal obligations and enforce our Terms & Conditions.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We share your information only with trusted third-party service providers essential to operating our business:
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Payment Processors: To process transactions via Stripe, PayPal, Klarna, or Afterpay.
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Shipping & Logistics Carriers: To print shipping labels and deliver your orders locally and internationally.
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Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation, or to protect the safety, rights, or property of GLOW with Rosie LLC or others.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to maintain your session, keep items in your cart, remember your account preferences, and analyze website traffic. You can choose to disable cookies through your web browser settings; however, doing so may impact certain features or checkout functionalities on our Site.
5. Data Security & Storage
We implement industry-standard administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. International Data Transfers
GLOW with Rosie LLC is based in the United States, and our Site servers operate within the U.S. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S., where privacy laws may differ from those in your jurisdiction.
7. Children’s Privacy
Our Site and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.
8. Your Rights & Choices
Depending on your geographic location, you may have rights regarding your personal information, including:
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The right to access or receive a copy of the personal data we hold about you.
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The right to request correction or updating of inaccurate data.
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The right to request the deletion of your personal account and associated data (subject to legal or order-record retention requirements).
To exercise any of these rights, please contact us at support@glowsoundhealing.com.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational, legal, or regulatory requirements. The updated date at the top of this policy will reflect when changes were last made.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
GLOW with Rosie LLC
5830 East 2nd Street, STE 7000 #12242
Casper, WY 82609
United States
Email: support@glowsoundhealing.com
Healing = Energy
+ Intention